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Authority VS Power

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Deming's 14 Points of Management

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"The reward of a thing well done

is to have

done it.”

 

- Ralph Waldo Emerson

 

 

 

Are you experiencing employee performance problems?

 

If so, you might want to tackle the issue by first looking at the area of expectations and feedback. Most employees want to do a good job. But when we investigate performance issues, we often find that performance expectations aren't clearly defined and that employees aren't given the right feedback to help them do a better job.

 

Therefore, complete and timely performance evaluations with performance goals and guidelines are a must. And just as importantly, you need to consider performance accountability as a major factor in employee success.

 

One useful tool you can use is the Coaching Analysis by Ferdinand Fournies, author of Coaching for Improved Work Performance. The analysis is a simple series of questions that help you walk through the steps to objectively analyze a situation and correctly identify the problem area and resolve the issue. It also provides you with a structured approach that considers expectations, feedback and accountability.

 

For more on how to resolve performance issues, give us a call today.

 

 

The Coaching Analysis

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional development workshops

 


 

“Ernest brings to the table methods that create real solutions and supports the implementation of those solutions.

I highly recommend his services.”

- Noel Eggebraaten

Vice President

School Specialty, Inc.

 

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