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"The reward of a thing well done is to have done it.”
- Ralph Waldo Emerson
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Are you experiencing employee performance problems?
If so, you might want to tackle the issue by first looking at the area of expectations and feedback. Most employees want to do a good job. But when we investigate performance issues, we often find that performance expectations aren't clearly defined and that employees aren't given the right feedback to help them do a better job.
Therefore, complete and timely performance evaluations with performance goals and guidelines are a must. And just as importantly, you need to consider performance accountability as a major factor in employee success.
One useful tool you can use is the Coaching Analysis by Ferdinand Fournies, author of Coaching for Improved Work Performance. The analysis is a simple series of questions that help you walk through the steps to objectively analyze a situation and correctly identify the problem area and resolve the issue. It also provides you with a structured approach that considers expectations, feedback and accountability.
For more on how to resolve performance issues, give us a call today.
The Coaching Analysis
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“Ernest brings to the table methods that create real solutions and supports the implementation of those solutions. I highly recommend his services.” - Noel Eggebraaten Vice President School Specialty, Inc.
Member Hampton Roads Chamber of Commerce
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ernest@ealewisconsulting.com with
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