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Continuous Improvement Programs Popular Workshops and Seminars
[Home] [About Us] [Feedback] [Contact] [Sign Up for Our FREE Newsletter] |
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Useful Tools
More Conflict Resolution Techniques Emotional Intelligence and Managing Your Emotions Deming's 14 Points of Management CADCA 17 Handouts Coalition Wellness
"The reward of a thing well done is to have done it.”
- Ralph Waldo Emerson
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AUTHORITY vs. POWER Do you know the difference?
Authority is the legal right to say “yes” and “no.” Managers usually have authority. They can give approval (or not) for new projects, spending limits, etc. Managers can authorize things like million dollar marketing plans.
Power is the ability to give and withhold cooperation. Employees usually have more power than authority. They can cooperate and do what management has told them to do, do nothing, or do something entirely different. Unhappy employees can slow production, delay delivery, and provide poor customer service all of which can pretty much ruin that million dollar marketing plan.
Knowing the difference can be helpful in terms of solving problems and gaining employee commitment.
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“Ernest brings to the table methods that create real solutions and supports the implementation of those solutions. I highly recommend his services.” - Noel Eggebraaten Vice President School Specialty, Inc.
Member Hampton Roads Chamber of Commerce
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Executive Coaching - Strategic Planning - Team Building - Continuous Improvement - Professional Development
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ernest@ealewisconsulting.com with
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